Transactions on our website and services may be done by individuals who are 18 years and older who can form legally binding contracts under applicable law. Individuals under the age of 18 may use this website and our services only in conjunction with and under the supervision of a parent or legal guardian. In this case, the adult is the user and is responsible for the transactions.
The term "Devasunlimited.com”, “we” and “us” refer to the owner of the website, M/S Devas Unlimited. The term User of our website or any of the services refers to individuals making purchases or transactions.
All orders are considered complete only after the payment has been received by Devasunlimited.com.
After your purchase is completed through PayPal or PayUmoney, you will receive an order confirmation email stating when your order will be shipped. Usually it will be shipped within 2 weeks. If you do not receive a confirmation email within 48 hours of your purchase, please email us.
In the event the bank rejects to honor any payment transaction made by a User towards an order, Devasunlimited.com shall have the right to refuse to ship the order to the User without any liability whatsoever.
Devasunlimited.com reserves the right to refuse service to anyone for any reason or cancel orders at its discretion. Devasunlimited.com may also impose transaction limits on some or all Buyers relating to the value of any transaction, the cumulative value of all transactions during a period of time, or the number of transactions per day or other period of time. Devasunlimited.com will not be liable to any Buyer: (i) if Devasunlimited.com does not proceed with a transaction that would exceed any limit established by us for a security reason or (ii) if Devasunlimited.com cancels a transaction.
Users may not monitor or copy, or allow others to monitor or copy, our web pages or the content included herein. Furthermore, you agree not act in any way that interferes with the proper working of or places an unreasonable load on our infrastructure, including but not limited to unsolicited communications, attempts to gain unauthorized access, or transmission or activation of computer viruses.
You shall not upload, use or distribute any content, information, or other material on our website that (a) violates or infringes the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person or organization, (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, harassing, hateful, racially or ethnically offensive, or encourages conduct that would be considered a criminal offense, or could give rise to any civil or criminal liability under India or international law; (c) includes any bugs, viruses, worms, trap doors, Trojan horses or other harmful code or properties, (d) advertises or solicits business, or (e) impersonates another person.
Devasunlimited.com, the logo, graphics, designs, are registered trademarks of Devasunlimited.com, in India and/or other countries. Devasunlimited.com's trademarks may not be included or used as part of trademarks, part of domain names and/or email addresses, in conjunction with any product or service in any way that can possibly cause confusion. Users shall refrain from using our graphics, logos, content, appearance, design, functionality and any other aspects of the website and the services in any manner that could create confusion or disparage or discredit Devasunlimited.com.
With the exception to user uploaded content, all information and content on the website including text, graphics, logos, images, digitals, data compilations, and software, is the property of Devasunlimited.com or its content providers and is safeguarded by relevant copyright laws.
Customer Service Hours
Our Customer Service Department is open Monday through Friday from 9:30 a.m. - 1:00 p.m India time/IST. If you are having difficulty placing your order or if you have questions, please e-mail email@example.com.
Replacement, Exchange and Order Cancellation policy
We understand that every crystal that is bought from Devas Unlimited is special – a gift to yourself or a loved one. We therefore take utmost care in creating and inspecting the product thoroughly and pack it carefully.
The Devas Unlimited policy is simple. The exchange policy is subject to terms & conditions as mentioned below:
Due to the sensitive nature of the products, we do not replace the products. However, if the products are damaged in transit before reaching you we will replace the product. You may exchange your damaged item in case of damage within 14 days of receipt for another item of equal or greater value. Please e-mail firstname.lastname@example.org a picture of the damaged product and payment receipt.
No exchange will be granted without the payment receipt and picture of the damaged crystal.
For your protection, please package the item securely in a hard box with the original receipt and mail it to us via any insured delivery service. You will be notified by e-mail once your return is complete.
Items not eligible for exchange:
· Customized crystals ordered in line with specific instructions from Customer are not eligible for return/exchange.
· Shipping charges for all exchanges back is subject to and shall be borne by Customer.
· Product should be accompanied with Original/Copy of Invoice for all exchange/replacements within a 15 day period.
· For all replacements, Value Added Tax at the applicable rate shall be collected from the money back value. The prevailing rate is 1%.
· The customer will have to pay the difference between the new product chosen and the valuation of the old product before dispatch.
· For the Exchange/Replacement policy, if the product is purchased at a discounted price under any promotion, then Devas Unlimited will only refund the discounted price as per the invoice. The difference in the amount, if any, will be as determined by our team at Devas Unlimited.com. In case, any Coupon, Discount or Promo Codes are used during the original purchase, the amount will be reduced by the amount equivalent to the Coupon, Discount or Promo Codes.
· The difference in amount shall be made by way of online transfer, or Paypal within 15 days of receipt of product subject to quality confirmation and acceptance.
· Devas Unlimited reserves the right to change the exchange price of the product based on the Quality Inspection.
Orders can be cancelled only before the order is shipped by Devasunlimited.com. Post shipping the order will not be cancelled.
You can cancel your order online before the product has been shipped. Your entire order amount will be refunded.
In case the item you have ordered has been shipped but has not yet been delivered to you, you may still cancel the order online. Your refund will be processed once we receive the originally ordered item back from the courier.
An order cannot be cancelled once the item has been delivered to you.
In order to cancel an item in your order, you can login to your Devas Unlimited account and cancel the order.
We take great care in shipping the products to you. We have tie ups with good courier service providers to deliver your products. Your products will be shipped via one of the following carriers.
- International Speed Post
The shipping rates will be calculated and displayed before you make payment. We urge all customers to inspect the package for any damage or tamper before receiving or signing for receipt.
Every crystal package from Devas Unlimited.com arrives at your doorstep in a durable, tamper-proof packing. Whether it is a japamala, sphere or tower, your item is delivered to you in an exclusive Devas Unlimited box along with the relevant invoice.
Free Gift Packaging
In case your purchase is intended as a gift, we offer free gift packing, along with a gift message of your choice. Your gift will be delivered in distinctive Devas Unlimited gift packing. So whether you order a gift to give to your loved ones personally, or want us to deliver it, the recipient is sure to be impressed.
To send a free gift message with your gift, look for the Gift message text box in the shopping bag/cart page. Your personal message will be printed on a distinctive card and delivered along with the gift.
Devasunlimited.com offers the following payment options to Users on the website:
1. Domestic Users: Domestic Users can make online payments through online bank transfer.
2. International Users: International Users have the option of paying via Paypal.
We do not accept cheques.
Devasunlimited.com does not manufacture any of the crystals listed on the website. Devasunlimited.com only sources the products listed on the website from traders and merchants after confirmation of the order by Users and delivers them to the Users. In such a scenario, there is a possibility that the item ordered by a User might have been traded since the listing on the website might not be available at that point of time.
In the event the crystal product(s) get(s) traded or is not available at the time you are making the payment/sealing the order, Devasunlimited.com will refund the amount to the User. The User make choose to buy another product. If the new product selected is priced at a value higher than the payment already made by the User, Devasunlimited.com will bill the excess amount to the User. In case, the value is less, the excess amount paid to Devasunlimited.com will be refunded to the User.